Legal

Privacy policy

Last updated: November 2026

This policy explains how ALPHA processes the personal data of people who visit this website or contact us, in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

1. Data controller

  • Owner: Alpha, Arquitectura, Ingeniería y Servicios S.L. (hereinafter, ALPHA)
  • Tax ID (NIF): B-85489581
  • Address: Calle Rehala, nº 9. 28260 Galapagar (Madrid), Spain
  • E-mail: info@alpha-ais.com
  • Website: www.alpha-ais.com

2. What data we process

This website has no registration or contact forms. We only process personal data in the following cases:

  • When you write to us or call us using the published contact details: your name, e-mail address, telephone number and any information you include in your message.
  • When you browse the website: technical data such as your IP address, browser type, date and time of your visit and the pages viewed, which the server records automatically in order to provide the service and keep it secure.
  • Cookies: the information described in our Cookie Policy.

Please do not send us special categories of data (for example, health data) that are not necessary for your enquiry.

3. Why we use your data and on what legal basis

  • To answer your enquiries and requests for information or quotes. Legal basis: your consent when you contact us and, where applicable, taking steps at your request prior to entering into a contract (Art. 6.1.a and 6.1.b GDPR).
  • To manage the professional or contractual relationship if you become a client or partner. Legal basis: performance of the contract (Art. 6.1.b GDPR) and compliance with legal obligations, such as tax and accounting obligations (Art. 6.1.c GDPR).
  • To ensure the security and proper functioning of the website. Legal basis: our legitimate interest in protecting the website and preventing misuse (Art. 6.1.f GDPR).

We do not use your data for automated decision-making or profiling, and we will not send you commercial communications without your prior consent.

4. How long we keep your data

  • Enquiries that do not lead to a professional relationship: for as long as needed to answer them and, at most, one year.
  • Client and supplier data: for the duration of the relationship and, afterwards, for the legal limitation periods (generally up to six years for commercial and tax obligations).
  • Technical server logs: for the period set by the hosting provider for security reasons, usually a few months.

5. Who we share your data with

We do not disclose your data to third parties unless legally required (for example, to the tax authorities or the courts). To provide the service, we use providers that may access data on ALPHA’s behalf, with the safeguards required by law:

  • Arsys Internet S.L.U., web hosting and e-mail provider, with servers in the European Union.

6. Your rights

You may at any time exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability, and withdraw any consent you have given, without affecting the lawfulness of prior processing.

To do so, write to us at info@alpha-ais.com or by post to the address above, stating which right you wish to exercise. We may ask you to prove your identity.

If you believe we have not processed your data correctly, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

7. Security

ALPHA applies appropriate technical and organisational measures to protect personal data against loss, unauthorised access or alteration. Communication with this website uses an encrypted connection (HTTPS).

8. Links to other websites

This website contains links to other websites. When you visit them, the privacy policies of those websites apply, for which ALPHA is not responsible.

9. Changes to this policy